+86 13777126235
sales@zengo.com.cn
D4-109,Liangzhu Culture Park, Haishu District, 315175 Ningbo, CHINA

FAQ
ZENGO GROUP LIMITED

Explore FAQs for quick answers on products, orders, payments, shipping, returns, and more. Get informed, hassle-free.

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Frequently Asked Questions

To request free samples, kindly provide your contact information. The samples will be shipped within 10-15 days.

Typically, we ship orders within 30 days after receiving the deposit.

Yes, we offer SGS, CE, and M1 certifications. Additionally, if you require specific chemicals, we can provide MSDS and COA.

Yes, we can accommodate LCL shipments. However, we recommend ordering full pallet goods to ensure better protection. Pricing will depend on the order quantity.

Yes, RMB payments are accepted.

Please take photos and note the damages on the receipt. Then, return the items to our customer service team, who will assist you in resolving the issue.

Our products generally come with a one-year warranty. If you require an extended warranty or have specific requirements, please contact our after-sales service.

Our factory is located in Ningbo, a renowned harbor city. We have over 200 workers, 30 R&D engineers, and 30 sales professionals.

“Elevate your business with ZENGO GROUP LIMITED! Launch your inquiry on our website today. Let’s build success together!”

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